Instant Answers to Organizational Questions
The assistant understands naturally phrased questions and answers them within seconds – taking recurring standard questions off your team's plate.
AI Assistant for Lawyers
System Craft builds website and WhatsApp assistants for law firms. The bot answers common organizational questions about initial consultations and appointments, pre-qualifies leads, and hands off individual cases to your team.
No-obligation trial. No automatic renewal. Custom system integrations are scoped separately.
WhatsApp
Mentioned Isn't the Same as Reachable
While reviewing your website, one thing stood out: visitors can't ask a direct question about an initial consultation there. WhatsApp is mentioned in the text, but there's no visible chat or WhatsApp widget – prospects have to fall back on standard contact methods.
The assistant closes exactly that gap: it answers organizational questions instantly on your website and WhatsApp, takes recurring standard questions off your team's plate, and gives prospects immediate initial guidance. It deliberately never gives legal assessments – for substantive legal questions, it consistently refers people to your team.
Answers From Your Knowledge Base
Answers are based on the information you provide, for example on practice areas and procedures.
Handover to Your Team
When personal support is needed, the bot hands the conversation over to a team member directly within the same chat.
Website and WhatsApp
The same assistant can be used on both your website and WhatsApp – not just mentioned, but actually usable.
Examples of Questions to Your Firm
The content isn't generic guesswork. The bot is configured for your firm, your practice areas, your processes, and the next steps you want to guide leads through.
Do you offer an initial consultation for tenancy law?
The bot explains the process and terms of the initial consultation and offers to arrange a callback or appointment.
What does an initial consultation cost?
The bot explains your fee structure and terms and offers to arrange a personal conversation.
What documents should I bring to the appointment?
The bot lists the required documents and can guide clients through preparing them.
Do you have a short-notice appointment available?
The bot captures the preferred time and contact details, then forwards the request to your team or a connected calendar system.
Am I legally entitled to compensation?
The bot doesn't provide a legal assessment. It makes clear that this is a question for a personal consultation and offers to arrange an appointment with a lawyer directly.
What You Get
24/7 Instant Replies
The bot answers immediately, even outside business hours.
WhatsApp + Website Chat
One assistant can serve users in WhatsApp and on your site.
Knowledge-Based Answers
Responses are generated from your content and business rules.
Human Handover
The bot can transfer complex conversations to a manager.
Appointment Integration
Connect to your scheduling flow for direct booking requests.
Flexible Customization
Adapt tone, logic, and flows to your exact process.
How Onboarding Works
You contact us and we schedule a call
Submit a request and we discuss your business and goals in an intro call.
You provide the knowledge base
You provide the key information about your business as text and images. We structure it into sections such as pricing, FAQs, terms, or services.
You test the bot
You validate answer quality in test mode and we refine knowledge and flows if needed.
Optional: CRM integration
If you use your own CRM system, we plan the integration together.
Go live
The bot goes live on your website and/or WhatsApp.
Pricing
Standard
95 € / month
1 month free trial
Onboarding: 0 € 375 €
- Website widget
- Knowledge base
- Human handover
- Up to 1,000 replies and 500 active contacts *
Professional
195 € / month
Onboarding: from 375 € (depends on your CRM system)
- Website widget
- Knowledge base
- Human handover
- Up to 3,000 replies and 2,000 active contacts *
- CRM integration
* Need more usage? Additional capacity can be arranged individually. There are no automatic additional charges.
No minimum term. Cancel monthly.
Contact
+49 179 1598213
You can talk to the bot and ask it to call a human at any time. It will connect you directly with the human IT integrator.
Chatbot
You can test the chatbot through the widget in the bottom-right corner. If you want to speak with a person, simply write that in the chat.
info@system-craft.net
For project requests, technical questions, or an initial assessment, you can also contact me by email.
When you contact us, your information is processed through the communication service you choose. Please do not send sensitive or confidential information. Details are available in the Privacy Policy.
Frequently Asked Questions
How quickly can the chatbot go live?
Usually within a few days. More complex setups, for example custom CRM integrations, can require additional alignment.
Which channels are supported?
The bot can run on your website and in WhatsApp, including both channels in parallel.
Where is data stored and for how long?
Our own technical infrastructure runs on AWS in Frankfurt. SendPulse, Meta, and OpenAI are also used for website chat and WhatsApp. Chat histories and associated contact data are generally deleted no later than 180 days after the last activity, unless they are still needed for an ongoing inquiry, a contract, or legal obligations. Earlier deletion is available upon request.
Can the bot hand over to a human manager, and how does it work?
Yes. For complex or sensitive requests, the bot can route the conversation to a human team member based on your rules. Your team can then continue the dialog in the CRM, available in a browser and mobile app.
Where do the bot answers come from?
From your knowledge base. The content is maintained as clear text sections and matching images, for example pricing, FAQs, terms, or services.
Can I configure working hours?
Yes. The bot can inform customers that a human manager will reply during your defined working hours.
Do I need a WhatsApp Business account, or is a personal account enough?
WhatsApp Business is required. You also need to connect it to a Meta Business Account. We provide the necessary guidance and support.
I have a specific request.
Great. We handle custom requirements across AI and software development. Share your request and we will discuss suitable solutions.
